Privacy Policy

1. Introduction

Michael Stout AI is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and billing information provided during registration or purchase
• Usage Data: Information about how you interact with our services, including course progress and completion data
• Device Information: Browser type, IP address, and device identifiers for security and analytics purposes
• Communication Data: Records of correspondence when you contact us for support

3. How We Use Your Information

We use collected information to:

• Provide and maintain our training and certification services
• Process transactions and send related information
• Send administrative information and service updates
• Respond to inquiries and provide customer support
• Improve our services and develop new features
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties who assist in operating our services (payment processors, hosting providers)
• Certification Bodies: To verify and issue certifications
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Certification records may be retained indefinitely for verification purposes.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at hello@michaelstout.ai